How Are We Doing?

We place the highest priority on maximizing the customer service experience here at C3Auto.com. Feedback from our visitors is important for ensuring we can continue to improve. If you have anything you would like us to know, get in touch with us and let us know how we did. And be sure to take a look at some of the other comments Plano community members have made about their experience shopping for a car here at C3Auto.com.

 

Customer Lobby
174 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Sherry Dabney 05 Sep 2022
I just had the best car-buying experience I’ve ever had! After searching for several months for just the right vehicle, I discovered C3 Auto, and I’m so glad I did! When I met Larry, the owner, I felt so at ease talking to him. I later realized that this was not just another dealership for pr...ofit, but was a company that provides an invaluable service to our community. Danny was amazing in the whole process, answering all my questions, and addressing all my concerns, and going above and beyond my expectations to offer a great deal on our trade-in and vehicle purchase. Signing the paperwork was simple and took only a few minutes instead of hours, and there were no added fees. We are now the very satisfied owners if a 2007 Chrysler Aspen, which is so beautiful and pristine inside and out! I strongly recommend that everyone in need of a quality used vehicle go to C3 Auto first, especially single mom’s and those who need first vehicles for a son or daughter! Danny will take great care to help you get the one you need. Show more
5 rate
Google
Jack Silvey 13 Mar 2020
Great cars, great folks!
5 rate
Google
Jessica Black 20 May 2022
10/10 recommend!!! I had such an amazing experience with C3 Auto, Danny and another gentleman worked together to find the perfect vehicle for me and my family of four and the BEST deal! He made sure I drove something new (to me) off the lot same day. This place has an all around friendly & family or...iented atmosphere and I will always recommend c3Auto to everyone. Danny has personally checked on me even months after to make sure things are going good with my new ride. I love that! All of the C3auto crew felt like family, no pushy oddball salesman here! Genuine and honesty is what you get when you come here which is VERY rare! Thank you again!! ??? Show more
5 rate
Google
Melody Pratt 19 May 2022
We were buying a vehicle for our son. Found C3Auto by accident. Their team stayed in contact with me via phone and text messages while everything was being worked out. Answered all of our questions and took fantastic care of us. Great service and a fair price. Our son loves his car Most enjoyable... car buying experience I have ever had. Show more
5 rate
Google
justin snailum 19 May 2022
This is the place you need to consider when looking for a car. I bought my first car here about 5 years ago. My father bought a car from them in the past 2 years. I recently had an accident. I needed a new vehicle and C3Auto was the first place in mind. So as you can guess, this is where I got my se...cond car from. My sister needed a new vehicle. Guess what. She got it from here. The best part is that every single time we bought a car from them. They treated us like family. From my personal experience ^ they always keep it real with us on the prices and how everything works. They are nothing like the stereotypical car place that goes and hides from you more than half the time. You are there with them through the whole process. They also have the sweetest dogs ever! There are so many great things I can say about this place but that would take up way to much space on this site. So I will end it here. You will not regret going to C3Auto. Show more
5 rate
Google
Grant Zellner 22 Mar 2018
I worked with Brian on a vehicle that was perfect for me and my family but also absolutely at the peak of our budget. Also, don't live in the Plano area, so we had to deal almost entirely by phone. Brian allowed me to honestly tell him what I could do between bringing money to the table and getting... value out of my current vehicle. I wanted to be conscious of what C3Auto needed to profit on the vehicle while also being forthright about our ability to make an offer. Brian and owner, Larry, were patient and not pressuring. They were clear about wanting my business AND understood my position. When they were able to work out a price we could do, I drove 6 hours to them (sandwiched around 4 hours sleep), not out of desperation, but because I wanted to honor the way they did business by getting money in their hands immediately. I had already told Brian earlier in our dealings that, even if we couldn't work it out, it had already been among my best experiences in shopping for a vehicle. Show more
5 rate
Google
Russ W 02 May 2018
Called about car I was interested in and there was no pressure about putting money down to hold it. Didn’t go over for two days and they never called and pressured me. When I did talk myself into driving over it was all ready for me to test. These guys are great. The car was not over priced and th...ey still came down a couple hundred bucks. Filled the tank and I headed back to FTW stress free. Honest people. Been telling everyone waitress ‘s the works. Call them Show more
5 rate
Google
John C 14 Apr 2020
You definitely want to buy your car here at C3Auto. You will Save money, get a Great car all along while dealing with a very Friendly, Honest, and Trustworthy sales team. I am from Florida and worked with Danny in sales to complete my purchase. Danny took the extra time to describe the car I was int...erested over the phone and sent additional photos so I could get a better look. Danny took it on step further and drove the car and explained in detail the ride and tested many features to ensure all worked properly. Danny stated that he wanted me to have confidence in making a purchase especially since I was out of state. Danny stated he wanted me to feel as if he was making the choice for himself so there would be no surprises if I went through with the purchase. Danny invested himself and I could tell over a number of back and forths he was the real deal. He also pointed me to their A+ Better Business rating. Lastly, Danny also had Larry the owner contact me to go over the purchase and discuss the transport of my vehicle. At times when I called and Danny was not available due to being tied up another sales member Brian stepped in to answer questions. The Team there is very helpful and respectful. My confidence in Danny's dedication and Larry the owner taking time to contact me directly convinced me I was making the right choice. I completed the my purchase of a beautiful 2009 Silver Cadillac DTS in Amazing condition at a Great price. I am one Happy and Satisfied customer. C3Auto is Your Dealership to purchase Your vehicle from. You too will be Very Happy and Greatly Satisfied!!! Show more
5 rate
Google
Paul 05 Dec 2019
Helpful staff. Smooth transaction. Recommended dealership.
5 rate
Edmunds
Cody Lammons 18 Jun 2021
Great experience! We were in and out with our vehicle in no time. Everything was straight forward and honest! We will definitely be back in the future! Thank you C3 Auto!
5 rate
Google
Questions?
Please speak with our trade advisor for more information.