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We place the highest priority on maximizing the customer service experience here at C3Auto.com. Feedback from our visitors is important for ensuring we can continue to improve. If you have anything you would like us to know, get in touch with us and let us know how we did. And be sure to take a look at some of the other comments Plano community members have made about their experience shopping for a car here at C3Auto.com.

 

Customer Lobby
77 Reviews
5 out of 5 stars
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wkellis1 11 May 2019
C3 is a great place to do business. I bought my daughter’s first car there three years ago and it was a great car that she loved. It got totaled in an accident last month - my daughter was rear ended so hard she was pushed into another vehicle. We went back to C3 searching for something to repla...ce it and they remembered us and they went above and beyond to show us options that worked for my daughter’s needs and worked with our budget. When my daughter came in, Danny stayed late to let her test drive the options and explain how the options compared in terms of price, maintenance costs, etc. When the insurance company did not get us our settlement on time, they worked with us and held the car with a deposit. They offered us a fair price, service was excellent, and Danny, Brian and Nichole went out of their way to make this a great experience for me and my daughter. We asked for a few minor fixes on the vehicle and they were handled without fuss or hassle and when we went to pick up the car it was whistle clean with a full tank of gas. The paperwork took minutes not hours and they walked my daughter through it step by step. C3 is absolutely where you want to go to buy a quality used vehicle, to be treated like family and do business in a hassle free environment. They cared about us and what we needed and that my daughter found a safe, reliable car she could afford. Show more
5 rate
Google
Teresa McEwen 27 Apr 2019
I was recently referred to C3 Auto by a close friend for hail damage repair after the late March hail storm. My car was pummeled in the storm, but Larry and Danny got it restored it back to its original beauty! They were so great to work with through the whole process. They took great care of me, we...re very responsive to all my requests, and really care about their customers. Thank you so much for all you do! Show more
5 rate
Google
GrandpaJoe 08 Apr 2019
Bought a car this weekend they have a great selection of inventory in a real ease of doing business really enjoyed my experience
5 rate
Edmunds
Nick Calderon 04 Apr 2019
Couldn't have found a better dealership that worked with our growing family. Danny was top notch and went above and beyond to help us get the best deal and vehicle. I wouldn't have found a better deal elsewhere.
5 rate
Google
Trung Nguyen 03 Apr 2019
We like our new car. Anything concerns we raised were taken cared of. Back seats could have used a vacuum but everything else was clean and detailed. That engine bay looked very clean. We got an extra key and remote. I tested battery and alternator and both were good. Good price too.
5 rate
Google
Matt Jones 01 Apr 2019
Finally made it down this past weekend to look at a car at C3Auto was met by the sales manager Danny went completely out of his way to put my mind at ease and ended up making my whole buying experience about as pleasant as it's ever been because I hate buying used cars and new dealers
5 rate
Cars.com
Eric Pelto 25 Mar 2019
Larry was wonderful he came in on Sunday night to show us a truck. He also had a larger and newer model for us to see. He worked with me during a tornado warning and alarm. If we do decide to go back and get a car from him. It will be because of him and his dedication to his customers
5 rate
Google
Diana Thiessen 09 Mar 2019
Beautiful dealership! Great, no pressure sales atmosphere. We weren't 100% sold on a vehicle today, but will keep an eye on the inventory, and plan to return when we see a vehicle that works for us. Thanks for a great experience!
5 rate
Google
Matt 21 Feb 2019
Really enjoyed my time here buying a car, buying process was easy and we love our car
5 rate
Edmunds
Darnell 11 Feb 2019
Came in tonight and looked at a Lexus with my son, the staff was very knowledgeable enjoyed my experience would recommend them to any friends and family. Top notch Dealership!
5 rate
Cars.com
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