How Are We Doing?

We place the highest priority on maximizing the customer service experience here at C3Auto.com. Feedback from our visitors is important for ensuring we can continue to improve. If you have anything you would like us to know, get in touch with us and let us know how we did. And be sure to take a look at some of the other comments Plano community members have made about their experience shopping for a car here at C3Auto.com.

 

Customer Lobby
174 Reviews
5 out of 5 stars
Sort by: Latest review first / Highest rating first
Alicia Adams 17 Mar 2021
Bought my SUV from here today! Their service is amazing!!! The owner is very friendly and the sales man Chris is awesome. They are very straightforward not the typical auto salesmen. Great experience! Highly recommend!
5 rate
Google
KYLE WENOKUR 25 Oct 2018
People treating people like people. Gotta love it. From top to bottom, this is a respectable company and it's evident in the staff they hire. "This car is perfect for you", "This one will be gone by the end of the week". You're not going to hear this type of typical sales jargon at C3 Auto. If you w...ant honesty, comfort, and a low-stakes environment to purchase a quality automobile, look no further. Show more
5 rate
Google
Miguel Garza 20 Jun 2018
I bought a car from here 1 year from now and I am glad to say that the car still runs perfectly fine like when I first bought it and I use it as a daily driver. I was a first time car buyer and had been looking all over for about 6months but my only options were to get a brand new car or paying a ri...diculous amount every 2 weeks until I came here. Walking in this dealership is as if you are walking into your relatives house because everyone treats you like family. I was able to get a nice car for a way affordable price and low monthly fee. Overall great customer service and great quality cars!!!! Highly recommend first time car buyers!!! Show more
5 rate
Google
wkellis1 11 May 2019
C3 is a great place to do business. I bought my daughter’s first car there three years ago and it was a great car that she loved. It got totaled in an accident last month - my daughter was rear ended so hard she was pushed into another vehicle. We went back to C3 searching for something to repla...ce it and they remembered us and they went above and beyond to show us options that worked for my daughter’s needs and worked with our budget. When my daughter came in, Danny stayed late to let her test drive the options and explain how the options compared in terms of price, maintenance costs, etc. When the insurance company did not get us our settlement on time, they worked with us and held the car with a deposit. They offered us a fair price, service was excellent, and Danny, Brian and Nichole went out of their way to make this a great experience for me and my daughter. We asked for a few minor fixes on the vehicle and they were handled without fuss or hassle and when we went to pick up the car it was whistle clean with a full tank of gas. The paperwork took minutes not hours and they walked my daughter through it step by step. C3 is absolutely where you want to go to buy a quality used vehicle, to be treated like family and do business in a hassle free environment. They cared about us and what we needed and that my daughter found a safe, reliable car she could afford. Show more
5 rate
Google
AngieA 14 Sep 2019
My Husband & I went to C3 in Plano to look for a car. We saw the Lexus and test drove it. The car was amazing and so we decided to purchase it. Danny helped us with out test drive and answered all of our questions. We met Larry, the owner, and he was super nice too. We felt totally comfortable and h...appy with out purchase. They treated us like family. No high pressure salesman and no dragging out the process all day! We highly recommend this dealership. You will be so happy you purchased from them. All of their cars are well cared for and are cars that people want to buy, not clunkers. These are high quality vehicles. Take my advice and give them a try when you are ready to buy. You'll be happy you did. Show more
5 rate
Edmunds
Elise David 20 Oct 2018
It's the third time that I've purchased a vehicle from Larry. Every time C3Auto has made the experience stress-free and left me confident with my purchase. I've recommended them to friends, who have also purchased vehicles from Larry and his team. Thank you C3Auto for keeping me on the road for the ...past 15 years. Show more
5 rate
Google
Troy Clemens 22 May 2021
I had an awesome experience looking and then buying a car from C3. Never felt pressure to buy and answered every question honestly. They will make you feel like your apart of the family. C3 will be my first stop next time I’m in the market to buy a vehicle. Thanks Dan and Alexia, Troy Clemens
5 rate
Google
George Hawkins 19 Oct 2020
Went on a Sunday and the lot was closed. The owner happened to be there by chance and was kind enough to open the gates and allow me to walk the lot. Found multiple vehicles well maintained. This is a family owned business very well ran and all employees were very helpful and kind. My vehicle purch...ase was honest, fair and a great experience! Show more
5 rate
Google
Quentin Smith 18 Aug 2018
I had a great experience buying a car and I dealt with Danny and Larry. I had previous bad experience with a dealership so Larry recommended a mechanic to have the car checked out and when I told him the recommendation of the mechanic we worked out a fair deal and he has agreed to do the recommend m...aintenance repairs. I highly recommend them if your looking for a honest dealership with high integrity. Show more
5 rate
Google
Misha Sulpovar 25 Dec 2017
As per my experience, I think it’s a great site helping find the best deal for me on getting my new car. What a lovely team of people, I like their extensive selection of high-quality pre-owned vehicles. Everyone was so helpful. Excellent service all round and I am looking forward to picking up on...e more car from this team. They have good knowledge and answered every question I had. They went above and beyond to make us feel good about getting the right car. I recommend the site to everybody who want to buy a car. Show more
5 rate
Google
Questions?
Please speak with our trade advisor for more information.